How To Make An Instagram or Facebook Return

The good news about Instagram and Facebook checkout? It is extremely easy to use! The bad news? Instagram and Facebook are still working out the kinks on their in-app shopping portal and we cannot issue return labels for orders being returned the originated in Instagram/Facebook. We have reached out to their support continuously and are monitoring any changes and will update them as they change! Please continue to use our return portal as normal and either return your package with a home printed label or go to your nearest USPS or UPS to complete your return. We are sorry for any inconvenience and for best experience, please check out directly on our website for future purchases.

Need a refresh on our return policy? Read about it here!

FAQs

WHAT IS OUR ONLINE RETURN POLICY?

We offer returns for all U.S. orders + no restocking fees! You have 15 days from the date of fulfillment to return all eligible items.

There will be a $10.00 return shipping label fee deducted from your refund or a $5.00 return shipping fee for store credit.

Eligible items: All merchandise must be unwashed, unworn, and in original condition. Any items discounted greater than 30% are immediately deemed final sale.

WHAT IS OUR IN STORE RETURN POLICY?

You have 7 days from the date of purchase to return all eligible items for STORE CREDIT ONLY.

Eligible items: All merchandise must be unwashed, unworn, and in original condition. Any items discounted greater than 30% are immediately deemed final sale.

HOW DO I START A RETURN THAT I PURCHASED IN YOUR ONLINE STORE?

Hi! We can help! Please start your return here.

how to start a return that i purchased on facebook or instagram?

Start here!